Reference

How garuda68 Handles Your Account Privacy

When you open an account with garuda68, the data you share — including wallet details for DANA, OVO, and GoPay — is handled with care and kept strictly for account operation.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access or delete dataNo data sold to third partiesContact us to update your records

Explore the Lobby Read FAQ

What This Privacy Policy Covers and Why It Applies to You

garuda68 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This policy applies to every account holder who accesses garuda68 where local law permits. When you register, we collect the information needed to verify your identity and link your payment method — whether that is DANA, OVO, or GoPay. This includes your registered name, contact details,

1
and the wallet address or account number you provide at the point of deposit or withdrawal. We also record transactional data: each deposit, each withdrawal request, and the device or browser session used to initiate it. This data is stored on secured servers and is not
2
shared with unaffiliated commercial parties. We may share limited data with licensed payment processors — such as the gateway that processes your OVO or GoPay transfer — solely to complete that transaction. We retain account records for as long as your account is active and for
3
a reasonable period afterward, as required by applicable regulations in eligible regions. Cookies and session data are collected automatically when you access our site on mobile or desktop; you can adjust cookie preferences through your browser settings. Players in Yogyakarta and elsewhere in Indonesia can contact
4
our support team to request a full copy of the personal data we hold on their account, or to ask that certain records be corrected. Availability of all services described here depends on local law and the region in which you access the platform.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you need to request a copy of your personal data, ask us to correct an entry, or raise a concern about how your account information is being used, our support team is available around the clock. You can reach us through live chat directly inside your account dashboard, via email for formal written requests, or through our messaging channel for quicker account queries. All privacy-related requests are logged and handled by a dedicated account care team — not a general queue.

Team online

Live Chat

Open your account dashboard and start a live chat session. Our team responds to privacy and data queries around the clock, any day of the week.

Email Request

Send a formal written request to our support email for data access, correction, or deletion. We acknowledge every email and follow up with next steps.

Account Messaging

Use the in-account message channel for quicker questions about what data we hold or how your DANA, OVO, or GoPay details are stored.

DATA HANDLING PRACTICES

How We Protect and Manage the Information You Share

Data protection at garuda68 runs across four areas: how we store your information, how cookies work on the site, how your account stays secure, and what happens to your data if you choose to close your account. Each area is handled through defined internal processes, not ad-hoc decisions, so the same rules apply whether you deposited yesterday or last month.

Secure Data Storage

Personal details and wallet records — including linked DANA, OVO, and GoPay accounts — are stored on encrypted servers. Access is restricted to authorised account-operation staff only.

Cookie and Session Policy

We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can clear or block cookies through your mobile or desktop browser settings at any time.

Account Security and Verification

Every login triggers a session check. Withdrawal requests require identity verification before funds are released to your registered wallet — this step protects your account from unauthorised access.

Data Retention and Deletion

We keep account records while your account is active and for a defined period afterward per applicable local regulations. Submit a deletion request through support and we will confirm what can be removed and when.

Your Privacy Rights — Common Questions

These are the questions we hear most often about how garuda68 handles personal data, wallet information, and account privacy. If your question is not covered here, reach out through live chat or email and our account care team will respond directly.

We collect your registered name, contact details, and the wallet information you provide — such as your DANA, OVO, or GoPay account number — to verify your identity and process transactions accurately.

Wallet details are shared only with the payment processor completing your transaction. They are not sold or passed to unaffiliated commercial parties for any other purpose.

Send a written request via email or through your account messaging channel. Our team will compile the data we hold and send it to your registered contact address within a reasonable timeframe.

Yes. Submit a deletion request through support. We will confirm which records can be removed and advise on any data we are required to retain under applicable local regulations before completing the request.

We use cookies for session management and site analytics. You can adjust or block cookies through your browser settings on mobile or desktop — this will not prevent you from accessing your account.

Records are kept while your account is active and for a defined period afterward, as required by applicable local regulations. The exact period depends on the type of data and the region in which you access the platform.

How garuda68 Handles Your Account Privacy

How to Reach Us About Your Privacy Rights

Live Chat

Email Request

Account Messaging

How We Protect and Manage the Information You Share

Secure Data Storage

Cookie and Session Policy

Account Security and Verification

Data Retention and Deletion

Your Privacy Rights — Common Questions

01 What personal data does garuda68 collect when I open an account?

02 Is my DANA or OVO wallet information shared with anyone?

03 How do I request a copy of the data garuda68 holds on my account?

04 Can I ask garuda68 to delete my personal data?

05 How does garuda68 use cookies and what can I control?

06 How long does garuda68 keep my account and transaction records?

Related pages